Shipping and return policies for Mute:8 Recordings

Shipping Info
We use Royal Mail to deliver all our merchandise:

Within the UK: Second Class Postage - Typical Transit Time: 3 - 5 days
Within the EU: International Standard - Typical Transit Time: 4 - 7 days
Rest of the World: International Standard - Typical Transit Time: 4 - 7 days
Return Policy
Where CDs are sold including a digital download, returns of unwanted goods for refund are not accepted.

If the CD is unplayable, please email us at with your original order details and we will organise a refund or replacement item (if available) to be sent to you. For refunds, where the cost of the CD is the same as the digital download, only the delivery costs will be refunded. If the cost of the CD is more than the cost of the digital download, we will refund the difference in the price along with the delivery costs.

We make every effort to ensure CDs arrive with you in perfect condition, however sometimes damage can occur in transit. If your CD is damaged on arrival and unplayable, please contact us at

If you do not receive your item within 14 days of despatch, please contact us and we will arrange a refund and for a new item to be sent (provided stocks are available).